Experience Designer

Bangkok, Thailand

Description

Join our growing family!


FireOneOne is currently seeking an Experience Designer.


FireOneOne is a business transformation consultancy working with leading businesses across a broad range of industry sectors, where we help them think beyond the now and formulate strategies for the future that are holistic and transformative in the era of technological disruption and rapid changes. If you're excited to challenge yourself in a fast-pace work environment where innovation happens, to help us shape the future of businesses, to unfold what really makes people tick, and create solutions that answer their needs and values. If this sounds like you, we want to hear from you!


This is an exciting opportunity for a creative and passionate Experience Designer with a strong analytical and problem-solving skills to join our talented team at FireOneOne. We are looking for candidates who think beyond screens, interfaces, and apps, along with working across multiple channels and touch-points. You will work on designing the full user end-to-end experiences that meet the customer’s needs across different business areas. You will thrive in a collaborative team, work closely with multidisciplinary team of designers, in addition to the wider team, including business development, design researchers, and technologists/developers. You will have the ability to see the impact of your work on design and business strategies to create a seamless customer experience across digital and physical touch-points.


The Experience Designer is a unique opportunity for someone passionate about design, technology, people and culture, who is forward-thinking and wishes to gain hands-on experience in a fast-paced environment. You'll help us conduct research in order to understand the how and why, and uncover insights that improve products/services to achieve Fire One One core values: “Behind technology, there is human.” Also design innovative services and experiences that empower people, making the business transformation happen over time.

The ideal candidate is a positive thinker, passionate, energetic and hands-on experience designer who has previously worked both on the strategy and design assignments across private or public sector. You should have an understanding of the basic principles of Service Design and Experience Design, including design thinking, customer-centric thinking, information architecture, user experience design, user interface design, and usability best practice. You will create innovative solutions that distill the complex concepts into the simple, helping to craft compelling journeys that bring about delightful and memorable customer experiences.

Our day-to-day work ranges from pitch inception, desk research, brainstorm meetings, through to design concepts and strategies. At the end of each project, we analyse our findings into tangible outcomes that will be used as a catalyst for the design process and ultimately translate into a transformative tool to inform our industry leaders we are working with.


Responsibilities


Requirements

Design skills and Experiences

Guidance for applying for this role

Benefits

ออฟฟิศอยู่ที่ชั้น 9 เกษรทาวเวอร์ โทร. 02 656 1722

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